Effects of Electronic Customer Relationship Management (e-CRM) on Customer Loyalty: A Case of Standard Chartered Bank Kenya, Limited (Record no. 24645)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00512nam a22001337a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 190704b ||||| |||| 00| 0 eng d |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification Number | KHA 2016 |
| 100 ## - MAIN ENTRY--Author | |
| Personal name | Khabala, Timothy Oumar |
| 245 ## - TITLE | |
| Title | Effects of Electronic Customer Relationship Management (e-CRM) on Customer Loyalty: A Case of Standard Chartered Bank Kenya, Limited |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC.(IMPRINT) | |
| Place of publication, distribution, etc | Masters thesis |
| Name of publisher, distributor, etc | The Catholic University of Eastern Africa |
| Date of publication, distribution, etc | 2016 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 108p |
| 856 ## - Uniform Resource Identifier | |
| Uniform Resource Identifier | Thesis Bank |
| -- | <a href="http://thesisbank.jhia.ac.ke/9359/">http://thesisbank.jhia.ac.ke/9359/</a> |
| 942 ## - ADDED ENTRY ELEMENTS(KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Koha item type | Theses |
| Source of classification or shelving scheme | Not for loan | Location (home branch) | Sublocation (holding branch) | Shelving Location | Date accessioned | Koha item type |
|---|---|---|---|---|---|---|
| Library of Congress Classification | Not For Loan | Jesuit Historical Institute in Africa | Jesuit Historical Institute in Africa | Online (thesisbank.jhia.ac.ke) | 04/07/2019 | Theses |