Effects of Electronic Customer Relationship Management (e-CRM) on Customer Loyalty: A Case of Standard Chartered Bank Kenya, Limited
Khabala, Timothy Oumar
Effects of Electronic Customer Relationship Management (e-CRM) on Customer Loyalty: A Case of Standard Chartered Bank Kenya, Limited - Masters thesis The Catholic University of Eastern Africa 2016 - 108p
KHA 2016
Effects of Electronic Customer Relationship Management (e-CRM) on Customer Loyalty: A Case of Standard Chartered Bank Kenya, Limited - Masters thesis The Catholic University of Eastern Africa 2016 - 108p
KHA 2016