| 000 | 00471nam a22001337a 4500 | ||
|---|---|---|---|
| 999 |
_c23407 _d23407 |
||
| 008 | 181217b ||||| |||| 00| 0 eng d | ||
| 050 | _aBAN 2016 | ||
| 100 | _aBanda, Patience K. | ||
| 245 | _aA System Dynamics Approach to Customer Churn Management in the Mobile Telecommunication Industry: The Case of Zambia | ||
| 260 |
_aMasters thesis _bUniversity of Zambia _c2016 |
||
| 300 | _a169p | ||
| 856 |
_3Thesis Bank _uhttp://thesisbank.jhia.ac.ke/8681/ |
||
| 942 |
_2lcc _cTHES |
||