TY - BOOK AU - Aori, Otsieno Julita TI - Influence of Total Quality Management Principles on Organizations’ Competitiveness: A Case of Selected Construction Firms in Mombasa County, Kenya AV - AOR 2015 PY - 2015/// PB - Masters thesis, University of Nairobi. UR - http://thesisbank.jhia.ac.ke/496/ ER -