TY  - BOOK
AU  - Akinyi, Grace Leah
TI  - Application of the Balanced Scorecard Framework in Performance Measurement of E-Government Services: Case of Kenya Revenue Authority
AV  - AKI 2014 
PY  - 2014///
CY  - Nairobi
PB  - Masters thesis, University of Nairobi.
KW  - Q Science > QA Mathematics > QA76 Computer software
UR  - http://thesisbank.jhia.ac.ke/459/
ER  -